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The Runnymede Hospital (part of Circle Health Group)

The Runnymede Hospital (part of Circle Health Group)

Guildford Road Ottershaw, Chertsey, United Kingdom, KT16 0RQ

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Reviews

All reviews(316)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Colonoscopy (35)
Endometriosis (24)
Gastroscopy (15)
Laparoscopic (Key-Hole) Surgery (15)
Cataract Surgery (11)

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*Star rating based on patient reviews

316 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent experience!

01 May 2021verified patient
Patient seen for:
Irritable Bowel Syndrome (IBS)
Colonoscopy
Constipation

4.25

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Good. No complaints

25 Apr 2021verified patient
Patient seen for:
Overactive Bladder

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I was very well looked after

05 Jul 2021verified patient
Patient seen for:
Endometriosis
Laparoscopic Hysterectomy

3.75

3.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
2.00
Wait time

I needed a handicap toilet downstairs and the nurses couldn’t find one with a grab handle nearish to the ultrasound area. I had to grab onto the wash basin as I was on crutches at the time.

30 Jun 2021verified patient
Patient seen for:
Overactive Bladder

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I found BMI Runnymede comfortable and friendly, with a lot of attention from the nursing staff.

01 Jul 2021verified patient
Patient seen for:
Blood in Urine (Haematuria)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

There were the two most amazing ladies looking after me, I really hope someone gives them a pay rise as they went above and beyond to look after me.

28 Jun 2021verified patient
Patient seen for:
Gastroenterology

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Exemplary care. Compassionate nursing and a special mention to the wonderful James who cares for me through the night.

17 May 2021verified patient
Patient seen for:
Chronic Pelvic Pain
Endometriosis

3.75

4.00
Overall Experience
4.00
Cleanliness
3.00
Friendliness
4.00
Wait time

Signposting could be clearer. On arrival, reception team could have provided a ‘warmer’ check in

07 Sep 2021verified patient
Patient seen for:
Gynaecology
Laparoscopic (Key-Hole) Surgery
Heavy Periods (Menorrhagia)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everything was great apart from the food. That was awful!

02 Dec 2021verified patient
Patient seen for:
Laparoscopic Hysterectomy
Fibroids

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Really great! The best experience I've had in a hospital in ages

02 Dec 2021verified patient
Patient seen for:
Ovarian Cysts
Endometriosis