Liberty House
220 Old Bedford Rd, Luton, United Kingdom, LU2 7HP
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Verified profile
Patient Trust Score
168 recommendations for:
About
About Liberty House
Our facilities
Situated just outside London, our centre is located on a charming suburban street in Luton, and we guarantee our clients a peaceful, homely environment to begin their recovery journeys. Our facility offers:
- Comfortable common areas
- Twenty-one beds on site
- Qualified chefs trained to accommodate a variety of dietary requirements
- Fully trained staff who ensure that you are never without the appropriate care
Why Liberty House?
From our own experience, we know just how advantageous it can be to have a warm and welcoming environment that radiates hope during difficult times.
Rated "Outstanding" by the Care Quality Commission, our alcohol addiction and drug addiction services are recognised as going above and beyond to ensure every client experiences expansive and holistic care. We are subject to regular inspections, meaning you can be confident in our unwavering quality of treatment.
Our therapies
Each type of treatment we offer provides something unique, and examples of our treatments include:
- Individual therapy
- Group therapy
- Sound therapy
- Gong therapy
- Meditation
Family care
At our facility, we provide family therapy once a month, involving your loved ones in the healing process and helping you to build bridges and strengthen relationships.
Our staff
You can rest assured that our dedicated team is always working with you in mind, going that extra mile to support you in your recovery. According to our previous resident, Linda. G, ‘Every member of the team had my end result of sobriety on their agenda. They were all friendly, caring, knowledgeable and professional. Thank you for giving me back my life.'
Areas of expertise
Based on patient reviews & endorsements by other professionals
- Alcoholism (35%)
- Addiction (25%)
- 12-Step Addiction Programme (11%)
- Depression (8%)
- Group Therapy (6%)
- Others (15%)
Specialties
- Psychiatry
- Psychology
- Psychotherapy
Subspecialties
- Addiction
- Substance Misuse Psychiatry
- Old Age Psychiatry
- Rehabilitation Psychiatry
All conditions and treatments
- Alcoholism
- Depression
- Post-Traumatic Stress Disorder (PTSD)
- Trauma/Complex Trauma
- Bipolar Disorder
- Anorexia
- Anxiety Disorder
- Binge Eating Disorder
- Bulimia
- Eating Disorders
- Addiction
- 12-Step Addiction Programme
- Group Therapy
- Trauma
- Dialectical Behaviour Therapy
- Life Coaching
- Mindfulness Focused Techniques
- Psychological Therapies
- Behavioural Addictions
- Cognitive Behavioural Therapy (CBT)
Opening hours
Monday
00:00 - 23:59
Tuesday
00:00 - 23:59
Wednesday
00:00 - 23:59
Thursday
00:00 - 23:59
Friday
00:00 - 23:59
Saturday
00:00 - 23:59
Sunday
00:00 - 23:59
Reviews
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*Star rating based on patient reviews
84 reviews
3.25
I have learnt some valuable tools to use in my recovery. The groups are amazing and the therapy, However there should be improvements made. Support staff are not very supportive, with only one exception. It is highly overpriced for what they offer.
We are sorry to hear that Liberty House did not meet your expectations especially as we normally receive such positive feedback. We will gladly look into this matter further. Please email customerexperience@ukat.co.uk
20 May 20244.75
Very supportive and not judgmental.
Thank you for your review, we are so glad you had such a positive experience. We look forward to catching up with you soon. Wishing you all the best in your journey.
18 May 20243.25
facilities at liberty house fell well short of those promised. 1 to 1 counselling sessions no where near what offered. My steps 1 and 2 were very rushed with step 1 done day before I left and step 2 on the morning of my departure
Thank you for your feedback. Please email details of your experience to customerexperience@ukat.co.uk and we will look into this matter further.
25 Apr 20244
Food was good, clients and staff supportive but needs more therapists and organisation regarding the time line of progress, steps, AA discussion/theory and relapse prevention.
We are sorry to hear that Liberty House did not meet your expectations especially as we normally receive such positive feedback. We will gladly look into this matter further. Please email customerexperience@ukat.co.uk
23 Apr 20244
My experience was good, Hugely MISS Sold.(Not worth £7,300, was promised 3x 1 to 1 a week therapy sessions for 28 days, but IT'S 3x sessions in 28 days)
3.5
Average Councelling
We are sorry to hear that Liberty House did not meet your expectations especially as we normally receive such positive feedback. We will gladly look into this matter further. Please email customerexperience@ukat.co.uk
18 Apr 20244.75
just a very caring professional operation with caring staff who all have a great sense of humour
Thank you for taking the time to give us a review. We wish you all the best in your journey, please do keep in touch.
18 Apr 20245
Staff and treatment was great. But would recomend more therapists as when i was here there was only 2 for 16 ppl. But would recomend them
We are sorry to hear that Liberty House did not fully meet your expectations especially as we normally receive such positive feedback. We will gladly look into this matter further. Please email customerexperience@ukat.co.uk
19 Apr 20243.75
LH has good care staff but lack of therapists
We are sorry to hear that Liberty House did not meet your expectations especially as we normally receive such positive feedback. We will gladly look into this matter further. Please email customerexperience@ukat.co.uk
17 Apr 20244
detox was good and it was a comfortable experiance
Thank you for taking the time to give us a review. We wish you all the best in your journey, please do keep in touch.
15 Apr 2024Gallery
FAQ
What are Liberty House's reviews like?
Liberty House's overall patient rating is 4.31 out of 5 stars on Doctify.
This is based on 84 reviews
When is Liberty House open?
Liberty House is open Monday (00:00 - 23:59), Tuesday (00:00 - 23:59), Wednesday (00:00 - 23:59), Thursday (00:00 - 23:59), Friday (00:00 - 23:59), Saturday (00:00 - 23:59), Sunday (00:00 - 23:59)
What is the phone number for Liberty House?
+448082580864
Does Liberty House accept new patients?
Liberty House generally accepts new patients.
Get in touch with this practice to enquire as a new patient