St Edmunds Hospital (part of Circle Health Group)
St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA
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*Star rating based on patient reviews
160 reviews
5
Fantastic service
4.75
Very efficient and the Nurses went above and beyond. I usually dislike visiting hospitals in all circumstances, however St Edmunds was a refreshing experience. Obviously I'd recommend you didn't get injured so you had no need for a hospital, but if you do then this seems to bet he place to be.
Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown
03 Jan 20244.5
Crowded waiting area, lack of privacy and shortage of seating which was uncomfortable. I have always had my own private room in the past.
Dear Sir Our team strives to deliver an excellent experience, and are sorry you did not find this to be the case during your visit. Our core principles are that patients come first and that good enough, never is. It is unusual for our reception area to be crowded with a shortage of seats, but we have taken this onboard and will monitor more closely so as to not cause discomfort to any of our patients. In regards to your post operative care I will note your comments with the Senior Management Team. Kind regards Jo Colman-Bown
04 Jun 20235
Friendly staff. Appointment on time. All good
Hello, thank you for taking the time to leave a review for us at St Edmunds Hospital. We are very happy we could provide you with a positive experience of our staff and service. Kind regards Jo Colman-Bown
04 Jun 20235
Always find this hospital excellent - no complaints at all.
Thank you again for taking the time to let us know how we did. We're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Our core principles are that patients come first and that good enough, never is and we are proud that these principles are upheld by staff and noticed by our patients. Kind regards Jo Colman-Bown
04 Jun 20235
The hospital staff were, without fault on every level. From reception, pre-admission, nursing staff, theatre staff, anaesthetist and catering staff, all made the visit to BMI stressless and left me feeling confident throughout the duration. Post op was just as faultless, with time and care at the top of their agenda. I left feeling that I had been professionally overseen and taken care of at every stage during my stay.
Hello there, thank you; we appreciate your feedback! We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown
02 Jan 20244.75
As i expected , helpful , precise and professional
Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown
02 Jan 20245
Friendly staff, clean environment, short wait times
Thank you again for taking the time to let us know how we did. Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pl eased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown
03 Jan 20245
No issues, just a good experience
Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Our core principles are that patients come first and that good enough, never is and we are proud that these principles are upheld by staff and noticed by our patients. Kind Regards The St Edmunds Hospital Team
04 Jun 20235
There really is customer service (which is lacking in many other industries), and I received a warm friendly welcome.
Thank you again for taking the time to let us know how we did. Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pl eased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown
03 Jan 2024