Thank you very much for your review and we are sorry that there seems to have been issues in the booking process. We do take customer service very seriously and so I will pass this on to the appropriate teams so that we can try and ensure that this doesn't happen again. I am pleased to see that it didn't have too much of a detrimental effect on your overall experience and we will certainly try hard to alleviate this issue. Kind Regards Jo Colman-Bown Kind Regards Jo

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Our core principles are that patients come first and that good enough, never is and we are proud that these principles are upheld by staff and noticed by our patients. Kind Regards The St Edmunds Hospital Team

We always strive to provide top quality service to every guest, and are pleased to hear that your experience here at St Edmunds Hospital was positive. Kind regards Jo Colman-Bown

Hi there, thank you for taking the time to leave a review for us at St Edmunds Hospital. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Our core principles are that patients come first and that good enough, never is and we are proud that these principles are upheld by staff and noticed by our patients. Kind regards Jo Colman-Bown

Hi, we are very happy we could provide you with a positive experience and apologise for the slight wait time. Whilst we do all we can to ensure that appointments run on time, this is not always possible as both the hospital and consultants' priority is to ensure patients receive appropriate treatment which, at times can take longer than expected. I have shared your comments with the management team. If you have further needs or questions, please do not hesitate to contact us! Kind regards Jo Colman-Bown

Hi, we are very happy we could provide you with a positive experience! Kind Regards The St Edmunds Hospital Team

Hello, thank you for taking the time to leave a review for us at St Edmunds Hospital. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Our core principles are that patients come first and that good enough, never is and we are proud that these principles are upheld by staff and noticed by our patients. Kind Regards The St Edmunds Hospital Team

Thank you again for taking the time to let us know how we did. We're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Our core principles are that patients come first and that good enough, never is and we are proud that these principles are upheld by staff and noticed by our patients. Kind regards Jo Colman-Bown

Hello, thank you for taking the time to leave a review for us at St Edmunds Hospital. We are very happy we could provide you with a positive experience of our staff and service. Kind regards Jo Colman-Bown

Hi there, thank you for taking the time to leave a review for us at St Edmunds Hospital. We're happy we could meet your expectations!